Returns & Exchanges
If you are not completely satisfied with your purchase, you can return your items within 14 days of receipt for a full refund or exchange, provided they are in original condition.
1
Initiate Return
Visit our online returns portal and enter your order number and email address to start the process.
2
Pack Items
Securely place the jewelry in its original packaging, ensuring all tags and certificates are included.
3
Ship Package
Affix the provided return label to your package and drop it off at your nearest authorized shipping location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing